SMS opt-in & messaging policy
Last updated: August 2026
Program name
Front Desk Pro alerts — service text alerts from Front Desk Pro to business owners who use our AI front desk.
Front Desk Pro is operated by Jeremiah Rosario (sole proprietor) · 680 North Lake Shore Drive, Suite 110 - 2822, Chicago, IL 60611 · (708) 842-6476 · jeremiah@frontdeskprohq.com.
Who receives messages
Only account owners who explicitly opt in when they create a Front Desk Pro trial account. Opt-in is a checkbox on our signup page that is unchecked by default, with an optional mobile-number field. We never add anyone automatically, and we do not text your customers under this program.
Opting in is voluntary — consent is not a condition of purchase or of using Front Desk Pro — and the signup form can be submitted without checking the box.
The exact consent language
This is the exact language shown next to the opt-in checkbox at signup:
“Sign me up for Front Desk Pro alerts — text alerts about new leads and appointments. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
What the signup checkbox looks like
A rendering of the opt-in control exactly as it appears at signup:
(Checkbox shown unchecked by default.)
Confirmation message
Right after you opt in, you receive a one-time welcome text:
Front Desk Pro alerts: you’re signed up for lead & appointment texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
Message types & frequency
Messages are transactional service alerts about activity on your own account:
- New-lead alerts (a caller your AI receptionist handled)
- Appointment / job booking confirmations
- Missed-call notifications
Message frequency varies with your call volume. Message and data rates may apply.
Sample messages:
- Front Desk Pro: New lead — (555) 018-2245, water heater leak, wants a callback today. Reply STOP to opt out.
- Front Desk Pro: Appointment booked — Dana R., today 2–4 PM, 42 Oak St (water heater). Reply STOP to opt out.
- Front Desk Pro: Missed call from (312) 555-0148 at 7:41 PM — no voicemail left. Reply STOP to opt out.
How to opt out (STOP) and get help (HELP)
Reply STOP to any message to unsubscribe immediately — you will receive one confirmation and no further messages. Reply HELP for help, or contact us at jeremiah@frontdeskprohq.com or (708) 842-6476. You can also turn text alerts off anytime from your account settings.
Privacy & terms
Your mobile information is never sold or shared with third parties for marketing. See our Privacy Policy and Terms of Service for full details.